Symptoms

When the adTempus server is operating with a temporary or evaluation license and that license expires, that condition is not correctly reported. As a result:
  • No jobs are triggered or executed (this is the correct behavior)
  • No message is logged to the Alerts view
  • Attempting to execute a job manually produces error ADT000056E An error occurred on the server while processing the request, rather than the correct message indicating that the license has expired

Resolution

To resolve the problem, run the adTempus License Manager and activate the software with a permanent license or a new temporary license. After activation, restart the adTempus service.

Status

  • adTempus 5
    This issue has been resolved. Resolved in version 5.0.2.