Symptoms

The adTempus Welcome page and error message lookup window may not display content correctly, and may report script errors when viewed.

Cause

These screens use a Web browser to display dynamic content from the Web. By default they use a very old version of Internet Explorer, which does not render modern Web content properly. This is particularly a problem since the relaunch of the Arcana Development Web site.

Resolution

You can reconfigure Windows to use a newer browser version for these screens, which will eliminate the problem. This is done by setting a Registry entry.

  1. Install Internet Explorer 11 or later on the computer.
  2. Run the Registry Editor and go to key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION".
  3. Create a new DWORD value named "adtconsole.exe" and set it to 11001 decimal (2af9 hex).
  4. Restart the Console.
  5. Web content will now display properly.

Status

Future releases of the adTempus installer will set this Registry value automatically.