Symptoms

The adTempus service fails to start. In the Application log in the Event Viewer, adTempus reports error event 54 with one of the following messages:

Failed to initialize listeners for remote connections: Certificate not found

or

Failed to initialize listeners for remote connections: Certificate expired or not yet valid

Cause

This occurs if you have configured the adTempus service to support Certificate Security, but the SSL certificate you selected is no longer installed on the server (first message) or has expired (second message).

Resolution

Use the Endpoint Configuration Tool to select a valid certificate or turn off Certificate Security.