Symptoms
When exporting a report to Excel format, Report Commander fails with the following error:
Cause
This problem is caused by an issue in the Crystal Reports runtime components used by Report Commander.
Resolution
This problem can be resolved by installing Service Pack 5 for Crystal Reports 2008 on the computer where you are running Report Commander.
Please contact us for assistance in obtaining this update as it is not currently available for download from the SAP Web site.