Support

Web Request task and SQL Server Job task fail with error "The task could not be executed because a required software component is not installed on this computer"

Article ID: K00000376
Last Updated: July 22, 2011

Applies To

adTempus 3

Symptoms

After installing adTempus version 3.0.8 on a computer running a 64-bit version of Windows, jobs that use the Web Request task or the SQL Server Job task fail, and the following error message is reported in the job log:

The task could not be executed because a required software component is not installed on this computer.

Cause

This problem occurs because of a problem in the task hosting component of adTempus.

Resolution

This problem was resolved in version 3.0.8.1 of adTempus. If you are running version 3.0.8, download the latest release from the adTempus download page and run it to update your installation.

If you are running version 3.0.8.1 or later and still experiencing the problem, submit as support request for assistance with this issue. Include with your support request the log files from the "logs" directory under the adTempus program directory.