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Report Not Found

delaben (8 posts)
April 2, 2016 09:37 PM
Accepted Answer

I'm currently trialing ReportCommander.

I'm trying to schedule a report that prints a report from a MAPPED DRIVE on a local pc (the drive is mapped to a server folder).

When I'm logged in, and I test print, the report prints fine.

When scheduling the report, using 'print when not logged on' with my credentials entered, the report fails.

Report Commander 2.1.0.0 64-bit2016-04-03 01:40:00Z2016-04-02 18:40:00 Debug Report Commander 2.1.0.02016-04-02 18:40:00 Verbose Using license 080200-01-3MGFJ9672016-04-02 18:40:00 Info Processing report Perinatal Missing Data2016-04-02 18:40:00 Debug Using ReportDoc engine2016-04-02 18:40:01 Error Report file "M:\Perinatal\Perinatal Missing Data.rpt" not found2016-04-02 18:40:01 Info Processing complete

 

Thoughts?

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Bill Staff (601 posts)
April 3, 2016 06:05 AM
Accepted Answer

When you run the report from the scheduler it is running in a different logon session than your interactive one, and the drive letter mappings are not available. (See this article for a discussion of this in relation to our scheduling software.)

To avoid this you should use the UNC path to the server folder rather than relying on drive letter mappings. E.g., use "\\myserver\myshare\Perinatal\Perinatal Missing Data.rpt".

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